At Utkarsh ("we," "us," or "our"), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services, including Tour and Travel Services, Car Rental Services, and Car Driving School.
Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
- We collect different types of personal information based on the services you use:
- Tour and Travel Services:
- Full Name
- Contact Information (Email Address, Phone Number)
- Payment Information (Credit/Debit Card Details, Bank Transfers)
- Passport and Visa Details (if applicable)
- Travel Preferences and Booking History
- Car Rental Services:
- Full Name
- Contact Information (Email Address, Phone Number)
- Driver’s License Information
- Payment Information (Credit/Debit Card Details)
- Vehicle Preferences and Rental History
- Car Driving School:
- Full Name
- Contact Information (Email Address, Phone Number)
- Learner’s Permit or Driver’s License Information
- Driving History and Performance Information
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: We use your data to process bookings, confirm reservations, manage travel itineraries, provide car rentals, and schedule driving lessons.
- Payment Processing: To securely process payments for the services you book with us.
- Communication: To send you important notifications regarding your bookings, rental agreements, driving lessons, and updates to our services.
- Improvement of Services: We may use your feedback and service usage data to improve and personalize our services.
- Legal Compliance: To comply with applicable laws and regulations, such as verifying your identity for car rentals or driving school purposes.
3. Sharing of Information
Utkarsh respects your privacy and will not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, insurance companies) to perform functions on our behalf.
- Legal Requirements: We may disclose personal information if required by law or in response to legal requests such as court orders or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of the company, your personal data may be transferred to the new business entity.
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4. Data Security
We are committed to protecting your personal information:
- Encryption: We use industry-standard encryption technologies to protect your payment information during transmission.
- Access Control: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations.
- Data Storage: We store your information on secure servers and regularly update our systems to protect against breaches.
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5. Retention of Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
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6. Your Rights
You have the following rights concerning your personal data:
- Access: You can request to view the personal information we hold about you.
- Correction: You can request to update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-out: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
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7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and mobile app. These tools help us:
- Analyze website traffic and usage
- Improve site functionality
- Personalize your experience
You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.
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8. Third-Party Links
Our website or app may contain links to third-party websites. Utkarsh is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
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9. Changes to this Privacy Policy
Utkarsh reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the effective date updated accordingly. We encourage you to review this policy periodically.
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10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
- Email: Mu0881921@gmail.com
- Phone: +919810579341
- Address: Haibatpur Gate No. 2, Sai Upvan Society ,Yusufpur,Nai Basti Dundahera ,Chipyana Khurd Urf TigriGhaziabad Uttar pradesh India 201307
